Q: I submitted the registration form with a university-verified email but I did not receive a confirmation email. Is this an error? A: You may currently experience up to an hour delay for a confirmation email. Ensure you double-check the spelling of your email before submitting!
Q: Is Buddeat available for all universities? A: Not currently, but we aim to be available for as many universities/post-secondary institutions as possible in the near future. We are currently available to Brock University, Humber College, University of Windsor, OCAD University, University of Guelph, and McMaster University.
Q: Is this a Facebook replica? A: No, this platform does the connecting for you and there is no intention of becoming another Facebook.
Q: If I submit multiple forms, which one will the system use? A: Your most recent submission.
Q: Can I join Buddeat if I'm not a university student? A: Buddeat is exclusively designed for university students. You will need a valid university email address to sign up and participate in the community.
Q: Can I match with students from other institutions? A: Not currently.
Q: Why do I only receive one match every week? A: To establish focus when forming new connections. We are, however, actively looking into a multiple-match feature that could be implemented in the future.
Q: How does the algorithm work? A: We are actively testing various algorithms to better understand how we can increase the compatibility between matches.
Q: Is Buddeat safe? A: Yes, Buddeat prioritizes user safety. We verify users through their school email addresses. However, always exercise caution and follow our community guidelines when interacting with others.
Q: Is Buddeat free to use? A: Yes, Buddeat is free to use for all university students.
Q: Can I opt-out of matchmaking? A: Yes, please fill out the opt-out form found on the home page.
Q: Can I use Buddeat on my mobile device? A: Yes, Buddeat is designed to be mobile-friendly. You can access the platform through your web browser on both desktop and mobile devices.
Q: How can I contact Buddeat support? A: If you have any questions, concerns, or need assistance, you can reach out to our support team my.buddeat@gmail.com or Instagram. We'll be happy to assist you.
Q: Can I provide feedback or suggestions for Buddeat? A: Absolutely! We value your feedback and suggestions. Feel free to share your ideas and suggestions with us at my.buddeat@gmail.com. Your input helps us improve the Buddeat experience.
Q: How often is Buddeat updated? A: Currently aiming for a minimum of once a week but this depends on my course load and co-op applications. Thank you for understanding :')